Abstract The Problem: Individuals getting bogged down with performing routine maintenance tasks no longer have the capacity to focus on higher value tasks Why it Happens: Maintenance tasks are a product of growth that sustains innovations, over a moderate amount... READ MORE
A unique cause and effect of creativity are that it increases maintenance. As a new product or strategy is introduced, typically a new process is established alongside to manage this new initiative. An innovators’ fallacy is the creation of a... READ MORE
Some companies are built for innovation and some companies are built for maintenance. For every Apple, 3M, and Johnson & Johnson there are ten companies dedicated to flawlessly repeating a few key tasks. These maintenance-based companies, while not sexy, provide... READ MORE
In 1899 Sebastian Kresge founded the S.S. Kresge retail store in Detroit which would later be known as the big-box behemoth, Kmart. By the 1980’s, Kmart had expanded to over 2,000 stores and was the second largest retailer in the... READ MORE
There has been a constant throughout my career of managing teams and coaching executives, “I don’t have the time to do the things that I know I should be doing.” Other common catchphrases to listen for are, “I don’t have... READ MORE
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